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Predict & Prevent Churn with Real-Time Customer Health Scoring

Go beyond gut feeling, get a 360° view of customer engagement, usage, and satisfaction.

Built for High-Retention Teams

  • Customizable scoring models tailored to your CS strategy.
  • Real-time alerts on declining health signals.
  • Actionable insights to increase user adoption and logo retention.

Discover Your Customer Health Score Potential

Close more new business, stop churn, and grow customer accounts

Know who to reach out to, why and when

Zengain guides your reps with perfect timing to ensure no opportunity is missed to increase revenue.

Sales and Customer Success Tools that help reps win new business, gain, retain and grow customers while fighting churn

The Leading Cloud-Based Software Licensing Solution

License & Monetize Your Products More Effectively

Zentitle enables any licensing model, in any environment, with powerful entitlement management

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Why Leading Companies Choose Nalpeiron

After using home grown licensing and then Flexera, we searched for a new licensing system and after talking with several possible vendors we decided we liked what we saw from Nalpeiron

- Jonathan Pace, COO, Alibre

"Partnering with the fastest growing software companies and $1Bn tech giants for 20 years"

20 Years+

Track Record

$1B+

Revenues Protected

300M+

Transactions / Month

99.9%+

Uptime SLA for 10 Years+

Your Smarter Scoring Journey

Define What ‘Healthy’ Means for You

Use your own KPIs or our CS best-practice templates.

Set Automated Triggers

Stay ahead of churn with real-time alerts and score changes.

Take Proactive Action

Empower your CSMs to act before issues escalate.

Customer Health Score FAQs

How do you calculate a customer health score?
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Our platform combines product usage, engagement, feedback, and more to create customizable health metrics.

Explore health score methodology
Will this help reduce churn?
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Yes. CSMs using our tool see churn reduction of up to 30% with earlier interventions and better retention plans.

Read our churn success stories
Can I integrate this with existing CRM or CS tools?
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Absolutely. We offer plug-and-play integrations with Salesforce, Gainsight, HubSpot, and more.

View integration options

1000s of companies of all sizes including Enterprise, SMBs and Startups use Nalpeiron - many going from startup to IPO on our platform

Read more about why companies choose Nalpeiron

Turn insights into impact, get a personalized walkthrough of our Health Score tool.

Book a Demo Now