Gain, Retain, & Grow Your Software & SaaS Customers

Actionable Intelligence to Win More Customers and Keep Them Longer

Are valuable sales opportunities slipping through the cracks? Are you losing customers without seeing the signs? Zengain provides your Sales and Customer Success teams with laser-focused, real-time insights into product usage and buying signals, enabling proactive engagement that dramatically improves retention, prevents churn, and unlocks hidden revenue streams.

for SaaS, Software and Hardware companies

Zengain: Turning Insights Into Revenue

Zengain is a customer success and lifecycle management platform for revenue teams. Zengain offers your revenue-facing teams sales-orientated, actionable usage analytics and tools to drive more revenue across the lifecycle.

Imagine your sales team knowing exactly which prospects are ready to buy and your customer success team identifying at-risk customers before they churn.

Zengain transforms your data into actionable intelligence, empowering you to prioritize efforts, maximize revenue, and build lasting customer relationships.

AI-powered insights designed to help manage customer success, acquisition and renewals.

Overview

Zengain gives sales and CS leaders the clarity to act. It connects user behavior with revenue outcomes, helping close more trials, reduce churn and increase lifetime value. With Zengain, every insight drives revenue.

In a data-driven world, understanding what drives revenue is key to sustained growth. Zengain equips software companies with actionable insights that reveal hidden opportunities, optimize customer journeys, and enhance monetization strategies.

By connecting customer behaviors to business outcomes, Zengain helps you identify at-risk revenue, refine packaging, and improve retention with precision.

Built for Software companies seeking a competitive edge, Zengain turns data into decisions and decisions into profit, enabling your business to stay one step ahead in a rapidly evolving market.

Zengain Key Features & Benefits

See the Future of Your Revenue

Get instant sales alerts on key customer and prospect behaviors, empowering timely and impactful engagement.

Predict & Prevent

The power of proactive outreach. Identify churn risks early and spot buying intent signals, allowing you to take decisive action.

Data-Driven Actions, Real-World Results

Leverage clear, actionable insights that integrate seamlessly into your Sales and CS workflows, driving tangible growth.

Boost Efficiency, Fuel Targeted Growth

Equip your teams with the intelligence they need to focus on high-impact activities, leading to significant revenue acceleration.

Use Cases

Five modules to cover the whole customer lifecycle

Provide deep insights to your Sales and Customer Success teams into customer behavior, allowing them to close more trials, ensure adoption and prevent customers from churning.

Empower your revenue teams to close more business - today, tomorrow and every day.

Using AI to support your teams - Nalpeiron ZenAgent

Unlock the full potential of AI using Nalpeiron's ZenAgent to transform the way you engage with your customers. Gain deep insights into their businesses and the unique needs of individual buyers evaluating or using your product.

Our cutting-edge tools eliminate tedious, repetitive tasks, freeing up your team to focus on what truly matters—delivering exceptional customer service and building meaningful relationships. By leveraging AI to support your team, you’ll not only strengthen client connections but also boost employee satisfaction, creating a win-win for everyone involved.

Scalability to match your growth

1000s of companies use Nalpeiron to maximize the revenues from their SaaS, software and hardware with many going from startup to IPO on our platform

20 Years+

Track Record

$1B+

Revenues Protected

300M+

Transactions / Month

99.9%+

Uptime SLA for 10 Years+

Free Trial →

Your Questions Answered

Can I buy Zengain standalone or as a bundle?
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Yes you can buy it satndalone or as a part of bundle with Zentitle2.

Which teams and persona in my company use it?
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Zengain offers benefits to the whole growth and revenue team. Sales (BDR/SDR/SE) can use it to close new customers; then your customer service and delivery teams can use it to track onboarding and provisioning and finally the CS team use it to manage the rest of the customer journey.

Its also perfect for the growth team to instrument your products in order to optimize the customer journey using engagement and analytics data.

How long does it take to implement?
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Our integration options make adding it to your products fast and easy - depending on your deployment model it can take as little as a few hours to integrate. For our SaaS customers it super easy to drop a script into your product in minutes.

How does Zengain compare to Gainsight, Churn zero and Totango customer success products?
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Zengain is designed for small to mid-sized teams and as such it's priced more competitively then the competition.

Zengain is unique in that it covers the whole lifecycle of your customer - including Trials/POCs.

This means that the whole growth/revenue team can use it and keep the history of the entire customer journey.

Further, Zengain integrates with your monetization system offering easy ways to control trials and setup customers speeding up the sales cycle.

Does it work with other platforms and our CRM?
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Zengain has an extensive API, webhooks and specific integrations with CRMs - including Hubspot and Salesforce - allowing it to work with many other systems.

Zengain also works closely with entitlement management systems, yours or Zentitle, to speed up the delivery process or to help manage trials.

How can I see it in action?
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Contact us using the navigation above and we can give you a 1:1 demo of Zengain, or request a trial to try it for yourself.

Click the "Free Trial" button on the navigation to get started today.