Your Complete Growth Engine for Software

Zengain gives product and growth teams no-code tools to manage the entire customer lifecycle.

Built to accelerate growth with control

  • Works across all license models
  • Requires no developer lift
  • Works with your CRM
  • Fully integrated analytics and segmentation
  • Actionable insights that increase sales
  • Empower your customer success team to reduce churn

Talk to an expert

Discover how we can help you gain, retain and grow your customer accounts with powerful tools for Sales and CS teams

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Close more new business, stop churn, and grow customer accounts

Know who to reach out to, why and when

Zengain guides your reps with perfect timing to ensure no opportunity is missed to increase revenue.

Sales and Customer Success Tools that help reps win new business, gain, retain and grow customers while fighting churn

Acquire new customers

Turn Prospects into Customers Faster

Zengain helps you acquire new customers by identifying what drives adoption and conversion, even in complex B2B flows. It's about going beyond the download and focusing on actual usage.

Key Benefits & Capabilities

  • Smarter Targeting
    Understand where drop-off happens in trials and freemium flows
  • Faster Conversions
    Identify which features drive conversion
  • Higher ROI
    Compare behaviors of converters vs. non-converters
  • Deeper Insights
    Useful data that increases onboarding success and product activation

How Zengain Works

Zengain works by giving you deep insights into how users interact with your software, especially during trial and freemium phases. It helps product, growth, and marketing teams know exactly where to focus to accelerate user conversion.

  • Pinpoint drop-off points in user onboarding journeys
  • Uncover features that boost product engagement and conversion
  • Compare behavior patterns between successful and churned users
  • Leverage actionable product usage analytics to increase activation rates

Seamless Integration for Product Teams

Zengain fits right into your existing product stack with minimal setup, enabling teams to start seeing insights quickly without needing constant support from engineering or data science.

  • Easy integration with popular CRMs and product analytics tools
  • Built for product-led growth teams
  • Optimized for speed and usability
  • Shorter go-to-market lead times

Why Teams Choose Zengain

Onboarding Optimization

Identify and eliminate friction points in trial and freemium onboarding flows to speed up user activation.

Conversion Acceleration

Boost trial-to-paid conversions by uncovering the exact features and behaviors that drive upgrade decisions.

Product-Led Growth Enablement

Empower product and growth teams with actionable insights to fuel long-term adoption and revenue expansion.

Data-Driven Decisions

Give teams precise behavioral analytics to align product, marketing, and customer success strategies.

Talk to an expert

Discover how we can help you gain, retain and grow your customer accounts with powerful tools for Sales and CS teams

Book a Meeting →

Expired user Reactivation

SaaS Revenue Recovery Made Simple

Every expired trial or churned account isn’t a dead end, it’s a second chance. With Zengain, B2B SaaS companies recover lost opportunities by reigniting trials, winning back churned customers, and unlocking hidden revenue streams.

Actionable Insights to Revive Trials

  • Spot Drop-Offs Instantly
    Automatically identify expired or inactive SaaS trials
  • Understand the “Why”
    Uncover why users disengaged before converting
  • Smart Reactivation Playbooks
    Tailored strategies to re-engage based on behavior
  • Real-Time Signals
    Get notified the moment reactivated users return

Reactivation Tools to Win Business

  • Personalized Outreach
    Speak to users with empathy and relevance
  • One-Click Trial Restart
    Make re-entry effortless for qualified prospects
  • Flexible Extensions
    Adjust trial lengths based on real engagement history
  • Behavior-Driven Strategy
    Use past activity to fuel smarter reactivation campaigns

SaaS Licensing Platform Features

Detect Churn Early

  • Spot cancelled or inactive accounts before they vanish for good.
  • Deliver tailored re-engagement offers and updates that matter.
  • Build Deeper Relationships with personalized, data-backed messaging.

Seamless Reactivation

  • Restore user accounts without friction or lost data.
  • Create personalized Incentives that win back trust with relevant discounts or new features.
  • Speed up sales cycles by removing barriers to reactivation

Recover Lost Revenue

  • Recover lost revenue by turning inactive trials into conversions
  • Unlock more pipeline value without chasing new leads from scratch.
  • Continuous monitoring allows your team to reduce repeat churn and strengthen retention.

Benefits for Sales & Customer Success Teams

Reactivation Insights

Boost Customer Lifetime Value (CLV) by reviving lost accounts

Re-engage Lost Customers

Lower Acquisition Costs by re-engaging people already familiar with your product

Increase Customer Loyalty

Strengthen Brand Loyalty by proving you care about customer success

Capture Lost Revenue

Drive Sustainable SaaS Growth with a system built for ongoing reactivation

Talk to an expert

Discover how we can help you gain, retain and grow your customer accounts with powerful tools for Sales and CS teams

Book a Meeting →

Boost Product adoption

SaaS Adoption Made Easy

The first 30 days are critical for driving customer success. Zengain empowers SaaS, software, and hardware companies to guide new users through onboarding, ensuring faster activation, stronger engagement, and long-term satisfaction.

Turn New Users into Lifelong Customers

  • Guided SaaS Onboarding Journeys
    Create step-by-step paths that lead customers straight to their “aha” moment.
  • Activation Milestone Tracking
    Monitor how quickly users hit critical product benchmarks that drive adoption.
  • Real-Time Usage Insights
    Instantly see which features customers explore, where they get stuck, and how they engage.
  • No more blind spots, just clarity on how new customers experience your product.

Built to Increase Adoption

  • Proactive Outreach Alerts
    Get notified the moment a customer shows signs of disengagement.
  • Personalized Success Playbooks
    From quick-start guides to live walk-throughs, give each customer the right level of support.
  • Early Feedback Loops
    Collect insights from new users to continuously refine onboarding experiences.
  • Delight customers from day one, and they’ll reward you with loyalty.
Zengain Adopt

Zengain Adoption Features

Faster Time-to-Value

Show customers ROI quickly to reduce early churn.

Boost Product Activation Rates

Guide more users to their first wins. Early success increases adoption.

Deliver a White-Glove Experience

Provide proactive, human-centered support at scale.

Drive Lasting Product Adoption

Lead customers to the features that make the biggest impact.

Personalized Engagement

Use behavioral data to tailor every interaction.

Think Long-Term

Great onboarding isn’t a one-time event, it’s the beginning of a partnership.

retain your users

SaaS Retention Made Resilient

Every customer you keep is worth more than one you chase. Zengain helps SaaS, software, and hardware companies retain customers and prevent churn by spotting risks early, empowering teams to take action, and strengthening customer loyalty.

Intelligent Churn Risk Monitoring

  • Continuous Engagement Tracking
    Monitor how customers use your product, feature adoption, and milestone progress.
  • Early Churn Detection
    Spot the warning signs of disengagement before it impacts renewals.
  • Dynamic Customer Health Scoring
    Benchmark usage patterns against your Ideal User Profile (IUP) to prioritize at-risk accounts.
  • See churn coming before your customers even say a word.

Proactive Actions to Retain Customers

  • Automated Outreach Triggers
    Get real-time alerts when engagement dips, so your team can act fast.
  • Personalized Success Playbooks
    Deliver walkthroughs, training sessions, or tailored campaigns that meet customers where they are.
  • Historical Usage Insights
    Access the full journey of each account for more relevant, data-backed conversations.
  • Feedback + NPS Integration
    Combine customer sentiment with product data to uncover what really drives loyalty.

Zengain Retain Features

Prevent Churn Before It Happens

Stay one step ahead with proactive interventions.

Boost Satisfaction & NPS

Show customers you’re invested in their success.

Maximize Customer Lifetime Value (CLV)

Grow revenue, keep accounts longer, and uncovering upsell opportunities.

Strengthen Relationships

Build loyalty by demonstrating real understanding of customer journeys.

Data-Driven Decisions

Use insights to focus your team’s energy where it matters most.

Build Your Brand

Happy customers don’t just renew, they become advocates for your brand.

Grow Customer Accounts

Grow Customer Accounts & Increase Spend

Growing revenue from your existing customers is the fastest way to increase SaaS product revenue.
Automatically identify upsell opportunities and customer accounts ripe for expansion.

Auto-identify qualified expansion opportunities

  • Automatic identification from data
    Sales and Customer Success fed qualified opportunities hidden in usage data
  • Know when an upsell will work
    How customers are using your product reveals potential within their account
  • Real-time alerts
    Receive upsell alerts in CRM, Slack, email, and into any system via API
  • Action-driven insights
    Alerts tell reps why, leading to easy-to-close upsell discussions

Multiple ways to reveal upsell potential

Overdrafts & Overuse

  • Allow customers more access than they paid for and monitor any overuse.
  • Customers can continue to get their work done without interruption.
  • Zengain alerts Sales and CS teams to overuse, showing them to reach out to the customer to talk about upgrading their account.

Upsell Tiers

  • Sales and CS teams are alerted when customers try to access features they haven't paid for.
  • In business accounts, multiple users might want to use these more premium features.
  • Have evidenced-based conversations with the customer to allow them to try more premium features or to upgrade their chosen tier there and then.

Sell more seats

  • Know when customers have used all their seats or are trying to activate more.
  • Also works when you sell concurrent licenses and use licensing overdraft allowances.
  • Sales and Customer Success teams know when more seats can be sold to existing customer accounts.

Benefits for Sales & Customer Success Teams

Increase customer spend

Alerts automatically signpost reps to accounts that can be upsold

Better customer relationships

Business customers appreciate insights even they don't know

Evidence-based conversations

Insights in simple language describe why and who to reach out to

Full insight into customer usage

Each customer's usage is no longer a 'black box' to Sales and CS teams.

Zengain Features That Power Growth

Zengain is more than just software, it’s your growth engine across the entire customer lifecycle. From attracting new users to keeping them engaged and even winning them back after churn, Zengain gives SaaS, software, and hardware businesses the tools they need to grow faster, retain longer, and build stronger customer relationships.

Acquire Customers Smarter

Pinpoint behaviors and features that convert trials into paying users.

Accelerate Adoption

Guide new customers to their first wins with faster onboarding and time-to-value.

Retain with Confidence

Detect churn signals early and strengthen loyalty with proactive engagement.

Reactivate Lost Opportunities

Turn expired trials and churned accounts into renewed revenue streams.

Grow Customer Accounts

Automatically identify qualified expansion opportunities from product usage data

Simple Alerts

Give product, marketing, growth, and success teams the same real-time insights.

How Can You Increase Revenue At Every Stage Of The Customer Lifecycle?

zengain

Step 01

zengain acquire

Acquire New Customers

Full insights into trial usage for Sales teams. Alerts of when to act and how in order to drive trial conversions.

Step 02

zengain reactivate

Reactivate Prospects

Win back prospects and turn them back into pipeline. Empower sales to extend trials to win deals and hand-hold prospects.

Step 03

zengain adopt

Faster Product Adoption

Effective onboarding with simple milestone tracking, alerts and insights. Accelerate time-to-value for customers.

Step 04

zengain retain

Prevent Customer Churn

Super-early alerts that show which customers are at risk of churn and what to do, instead of arbitrary health scores.

Step 05

zengain grow

Grow Existing Accounts

Automatically uncovered pre-qualified upsell opportunities for revenue expansion from existing customers.

SaaS Customer Acquisition Intelligence
Faq Item
  • Discover which trial behaviors and product features drive the highest SaaS conversions.
  • Compare successful users vs. drop-offs to fine-tune acquisition funnels.
  • Give sales teams data-backed insights to focus on the best-fit prospects.

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B2B Onboarding & Adoption Tools
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  • Deliver guided SaaS onboarding journeys that help new users reach their “aha” moment faster.
  • Track activation milestones and measure time-to-value to boost adoption rates.
  • Detect drop-offs in real time and trigger personalized outreach to re-engage.

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Retention & Churn Prevention Software
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  • Monitor customer engagement and product usage continuously across the SaaS lifecycle.
  • Use health scoring to identify churn risks before they become cancellations.
  • Empower success teams with alerts to step in proactively and protect revenue.

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Customer Reactivation Campaigns for SaaS
Faq Item
  • Automatically identify expired trials and churned customers ready for a second chance.
  • Launch re-engagement campaigns with tailored offers and one-click trial restarts.
  • Leverage historical usage data to personalize outreach and recover lost revenue.

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Cross-Functional SaaS Growth Insights
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  • Align product, growth, marketing, and customer success teams around shared SaaS intelligence.
  • Connect customer behavior directly to revenue outcomes with advanced analytics.
  • Drive smarter, faster B2B SaaS growth through unified, real-time insights.

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Revenue Growth Analytics & Expansion
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  • Uncover upsell and cross-sell opportunities through customer behavior insights.
  • Identify high-value features that expand account usage and revenue.
  • Support product-led growth strategies with predictive revenue analytics.

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Zengain FAQ

Does Zengain help with trial conversions?
Faq Item

Yes. Zengain identifies which features and behaviors drive upgrades, helping sales and marketing teams convert free trials and freemium users into paying customers.

Can Zengain improve onboarding and adoption?
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Absolutely. Zengain provides guided onboarding journeys, milestone tracking, and engagement insights to ensure new customers reach value faster.

How does Zengain reduce churn?
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Zengain continuously monitors customer engagement, applies dynamic health scoring, and sends proactive alerts—so success teams can act before customers disengage.

Does Zengain support reactivating churned users?
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Yes. ZenGain automatically identifies expired trials and churned accounts, enabling teams to launch targeted re-engagement campaigns and win back lost revenue.

Is Zengain scalable for growing SaaS businesses?
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Definitely. Whether you’re a startup or an enterprise, Zengain scales with your growth, supporting product-led growth, customer success, and revenue expansion at every stage.

How quickly can I get started with Zengain?
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Most customers launch pilots in just days, not weeks, and start seeing actionable insights almost immediately.

Scalability to match your growth

"Partnering with the fastest growing software companies and $1Bn tech giants for 20 years"

20 Years+

Track Record

$1B+

Revenues Protected

300M+

Transactions / Month

99.9%+

Uptime SLA for 10 Years+

Get Your Free Trial Today →

Benefits of Zengain

Acquire Smarter, Faster

Turn free trials and freemium users into paying customers by uncovering the features and behaviors that drive conversions.

Accelerate Onboarding & Adoption

Guide new customers to their “aha” moment faster with personalized onboarding, milestone tracking, and real-time engagement insights.

Prevent Churn Before It Happens

Spot early warning signs with health scoring and engagement tracking, then act fast with proactive outreach and success playbooks.

Win Back Lost Customers

Reignite expired trials and churned accounts through personalized reactivation campaigns and targeted offers that recover revenue.

Unify Teams With Actionable Insights

Give product, marketing, sales, and success teams shared visibility into customer behavior, aligning decisions around growth.

Fuel Long-Term SaaS Growth

Expand accounts with upsells and cross-sells, strengthen customer loyalty, and maximize lifetime value with predictive analytics.

Talk to an expert, no obligation

Talk to us - for twenty years we have advised and helped clients of all sizes solve challenging Software Monetization problems in SaaS, On-premise and IoT.

Book a Meeting →

Cloud licensing management platform showcasing secure online activation, flexible subscription controls, and detailed usage analytics for software vendors.