When Smith Micro Software decided to find a new licensing solution for their Productivity and Graphics group. They turned to Nalpeiron to help improve connections with end users and cut down on unauthorized re- sellers and piracy.
After an unfortunate series of experiences with a licensing software vendor fifteen years ago, Smith Micro Software relied on an in-house solution for the licensing needs of their Productivity and Graphics Group. Recently, however, they decided it was time to revisit their system.
The Productivity and Graphics Group identified four specific goals to be addressed by a licensing system:
They were initially attracted to Nalpeiron because it addressed their goals exactly. “Pricing-wise, Nalpeiron was not the cheapest solution,” said Uli Klumpp, Senior Director of Engineering for Productivity & Graphics at Smith Micro. “However, we didn’t want a ‘barbwire’ legacy solution. We wanted a lightweight solution that’s effective. We liked how Nalpeiron addressed our needs, and how it’s implemented.” They were also preparing to launch a new product — Anime Studio 10 — which they felt would be a great test for trying out a new licensing provider.
Nalpeiron has been helpful in all four areas of concern.
Steve Cooper, Director of Product Management at Smith Micro, says Nalpeiron has been extremely helpful in enabling his team to improve their licensing management.
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"I have used Nalpeiron for about 10 years and it is definitely the best licensing I have worked with in my support career.
I have worked with around 10 different licensing platforms and used many others with the products I purchased.
None have been as reliable, easy to use and implement for support and customers alike."
Kelly Bishop
Technical Support
"Fantastic flexibility is key in how we license our software and features in order to provide a smooth experience for our end users.
Nalpeiron delivered on this and more. Enough tools to provide us with what we need to integrate with our existing business systems.
EUP is easy to set up giving our users more control over managing and distributing our licenses."
Mark Senior
Sales Director
"Nalpeiron overall does a great job in getting a license solution to customers. The tool has plenty of features to match business requirements.
Maintaining an in-house solution would be expensive and time consuming.
Nalpeiron provides a service where you do not need to worry about this and focus on your business."
Chris Ang
CEO