Close more new business, stop churn, and grow customer accounts

Know who to reach out to, why and when

Zengain guides your reps with perfect timing to ensure no opportunity is missed to increase revenue.

Sales and Customer Success Tools that help reps win new business, gain, retain and grow customers while fighting churn

Turn More Prospects Into Customers

  • Give your sales team an advantage that helps them win new business efficiently.
  • Zengain’s smart product usage analytics is an engine for revenue growth.
  • Simple. Easy. Effective. Works with your CRM.

Track how all your prospects are progressing in evaluating your product.

Convert more SaaS trials with tools for sales reps
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Get Results

  • Guide your Sales Reps with perfect timing to ensure no opportunity is missed to increase revenue.
  • Increased Trial Conversion Rates.
  • Sales teams efficiently convert more prospects into closed-won new business.
  • Sales reps requires no training to use.
  • Know what prospects are doing in-product.
  • OVERSIGHT
    Easily monitor all your active prospects and their in-product progress
Dashboard for sales reps responsible to closing new business, showing all active SaaS trials highlighting where attention is required by the prospect
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  • ALERTS
    Alerts about prospects' activity that show you what you can do to progress the sale
Alerts in Slack, email and CRM (inc. Hubspot and Salesforce) that help sales reps close new SaaS business
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  • INSIGHTS
    Deep-dive into each trial, see how it is progressing, and the engagement of all its key users
SaaS trial analytics that helps sales teams close new SaaS business
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Get Results

  • Guide your Sales Reps with perfect timing to ensure no opportunity is missed to increase revenue.
  • Increased Trial Conversion Rates.
  • Sales teams efficiently convert more prospects into closed-won new business.
  • Sales reps requires no training to use.
  • Know what prospects are doing in-product.

Onboard All Customers Successfully

  • Onboard customers efficiently, knowing what they have done and not done.
  • Zengain makes it much easier to ensure new customers actually using your product.
  • Simple. Easy. Effective. Works with your CRM.

Take care of and monitor all your new customers more effectively.

Fuzzy onboarding discussions are a thing of the past when you check-in to talk about progress with new customers.

Ensure adoption in a data-driven way that works, seeing what the customer has and hasn't done
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Get Results

  • Drive critical customer success especially in the first 30 - 90 days
  • Speed up time-to-value
  • Ensure stronger engagement that leads to long-term satisfaction and renewals
  • Get notified the moment a customer shows signs of disengagement
  • OVERSIGHT
    Monitor and hand-hold all your new customers to ensure they actually use your product
Dashboard showing all customers requiring attention during onboarding
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  • ALERTS
    Alerts tell you when new customers aren’t adopting your product like they should
Alerts in Slack, email and CRM (inc. Hubspot and Salesforce) to show where customers need help during onboarding
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  • INSIGHTS
    Take a deeper look into any customer, even seat-by-seat, and ensure the customer gets value
Easy to understand dashboard of new customer's product usage to help when onboarding
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Get Results

  • Drive critical customer success especially in the first 30 - 90 days
  • Speed up time-to-value
  • Ensure stronger engagement that leads to long-term satisfaction and renewals
  • Get notified the moment a customer shows signs of disengagement
  • Easy-to-use

Lock-in Renewals and Stop Churn

  • Give your customer success team a simpler system to combat churn and secure renewals.
  • Zengain’s smart product usage analytics is an engine for customer retention.
  • Simple. Easy. Effective. Works with your CRM.

Understand the financial impact of the churn risk of all upcoming renewals.

Take early action to reduce the likelihood of churn, with Zengain revealing which accounts are of concern.

Beat churn with Zengain, a leaner, more cost-effective way to reduce churn and ensure renewals
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Get Results

  • Avoid nasty surprises of customers deciding to churn upon subscription renewal
  • Make Customer Success teams more proactive and their jobs easier
  • More cost effective and higher ROI than complex, expensive CS platforms
  • Increase the Lifetime Value (LTV) of each customer account
  • OVERSIGHT
    Monitor all your renewals much more in advance, ensuring your product is depended upon
Keep track of all customers whose product-usage indicates they might churn at time of renewal
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  • ALERTS
    Super-early alerts warn you of when customers will be at risk of churn
Alerts in Slack, email and CRM (inc. Hubspot and Salesforce) that give super-early warnings of customers whose product usage indicates they may churn
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  • INSIGHTS
    Understand the true usage of each customer seat by seat, instead of arbitrary health scores
Understand why a customer has renewal risk by looking at their product usage analytics
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Get Results

  • Avoid nasty surprises of customers deciding to churn upon subscription renewal
  • Make Customer Success teams more proactive and their jobs easier
  • More cost effective and higher ROI than complex, expensive CS platforms
  • Increase the Lifetime Value (LTV) of each customer account

Grow Customer Accounts and Spend

  • Feed your sales and customer success teams with identified account growth opportunities.
  • Zengain’s smart product usage analytics is an engine for increasing ARR from customers.
  • Simple. Easy. Effective. Works with your CRM.

Automatically uncover all upsell potential within your existing customer base.

Sales and Customer Success are fed pre-qualified opportunities which they can close by having discussions with customers based on their product usage.

Grow existing SaaS customer accounts using Zengain. Increase customer spend and identify upsell opportunities
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Get Results

  • Growing the spend of your existing customers is the fastest way to increase revenue
  • Sell more seats
  • Upgrade customers to higher tiers that usage data shows are ready to upgrade
  • Permit controlled overuse in customer accounts then have informed upgrade conversations
  • OVERSIGHT
    See where the opportunities to sell more seats and upgrades to existing customers are.
Keep track of all potential opportunities for account growth within your SaaS customer base
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  • ALERTS
    Alerts tell you when a customer’s product usage reveals easy pre-qualified upsell potential
Alerts in Slack, email and CRM (inc. Hubspot and Salesforce) that point to prequalified upsell opportunities
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  • INSIGHTS
    Deep-dive into a full picture of a customer’s usage, know what to talk about when you call
Sales analytics that show upsell opportunities within product usage data
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Get Results

  • Growing the spend of your existing customers is the fastest way to increase revenue
  • Sell more seats
  • Upgrade customers to higher tiers that usage data shows are ready to upgrade
  • Permit controlled overuse in customer accounts then have informed upgrade conversations

Recover Lost Pipeline & Customers

  • Stop letting prospects and customers slip through the fingers of sales teams.
  • Zengain ensures revenue opportunities are revisited showing when and why to re-engage.
  • Simple. Easy. Effective. Works with your CRM.

Every expired trial or churned account isn’t a dead end, it’s a second chance.

Track all lost opportunities and non-renewals to engage and win back valuable pipeline and churned customers.

Recover lost SaaS prospects and customers, and turn them into revenue
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Get Results

  • Engage with prospects whose evaluation of your product didn’t work because of poor timing
  • Recover lost prospects that often delay or don’t make any buying decision, due to other priorities
  • Don’t lose contact with lost customers and key contacts
  • Avoid reps from silently losing the chance to win business
  • OVERSIGHT
    Track all expired trials and lost customers and turn them into second chances to win business.
Keep track of prospects and customers that you should be re-engaging with before business is truly lost
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  • ALERTS
    Alerts mean hard-won leads and customers are not given up or allowed to slip by.
Alerts in Slack, email and CRM (inc. Hubspot and Salesforce) that ensure reps don't give up on prospects and customers
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  • INSIGHTS
    Understand why users disengaged and churned or didn’t convert into a sale.
Extend expired trials and see where a prospect's engagement dropped off.
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Ensure your customer success teams do all they can to regain lost customers and retain SaaS revenue
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Get Results

  • Engage with prospects whose evaluation of your product didn’t work because of poor timing
  • Recover lost prospects that often delay or don’t make any buying decision, due to other priorities
  • Don’t lose contact with lost customers and key contacts
  • Avoid reps from silently losing the chance to win business

Nalpeiron is consistently celebrated as a leading choice to license and monetize software, SaaS, hardware and IoT products

How Can You Increase Revenue At Every Stage Of The Customer Lifecycle? - Zengain.

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