Adopt - ensure fast time-to-value when onboarding customers

Accelerate Customer Activation: Drive Early Success with Adopt

The first 30 days are critical to ensuring your new customers experience value and build momentum with your product. Adopt empowers your onboarding, customer success, and sales teams to guide users through activation, drive early engagement, and set the stage for long-term satisfaction—right from day one.

for SaaS, Software and Hardware companies

Accelerate Time-to-Value

Guided Onboarding Journeys: Deliver step-by-step onboarding experiences tailored to each customer’s goals, ensuring they know exactly how to get started and where to find value.
Activation Milestone Tracking: Monitor progress toward key product milestones during the first 30 days, so you know which users are on track and who needs extra support.
Real-Time Engagement Insights: Instantly view which features new users are exploring, where they might be getting stuck, and how actively they’re participating in onboarding activities.

Increase customer satisfaction and loyalty

Proactive Outreach Triggers: Set up automated alerts for your team when new users miss important steps or show signs of early disengagement, enabling timely, personalized check-ins.
Personalized Success Playbooks: Deploy targeted resources—such as quick-start guides, interactive walkthroughs, or live training sessions—based on each customer’s onboarding journey and usage patterns.
Early Feedback Collection: Gather feedback from new users during onboarding to quickly identify friction points and continuously improve the activation experience.

Benefits for Your Customer Success & Onboarding Teams

Accelerate Time to Value: Help customers realize the benefits of your product faster, increasing early satisfaction and reducing the risk of early churn.
Boost Activation Rates: Ensure more users reach critical onboarding milestones, setting the foundation for long-term engagement.
Deliver a White-Glove Experience: Provide proactive, relevant support that demonstrates your commitment to customer success from day one.
Personalize Every Interaction: Use real-time data to tailor outreach and resources, making every touchpoint meaningful and impactful.
Drive Higher Product Adoption: Guide customers to the features and workflows that matter most, maximizing the value they gain in their first month.

Why Choose Zengain?

Fast deployment

Start seeing value within minutes

Sales-focused insights

Win more deals and grow existing accounts

Real-time alerts and insights

Take action at exactly the right moment

Data-driven recommendations

Remove guesswork, maximize every opportunity

No training required

Immediate productivity for sales professionals

CRM integration

Enhances, not replaces, your current CRM

AI-powered automation

Eliminate busywork, focus on relationship-building

Multi-team utility

Valuable for sales, growth, CS, product, marketing

Let Zengain give your revenue team the insights and automation they need to win in today’s competitive B2B landscape.

Five modules to cover the whole customer lifecycle

Acquire - convert more Trials into business won
Reactivate - generate revenue from lost customers and trials
Adopt - ensure fast time-to-value when onboarding customers
Retain - stop churn with super-early warnings
Grow - increase revenue from existing accounts

Monetization across the whole SaaS and Software product lifecycle

Provide deep insights to your Sales and Customer Success teams into customer behavior, allowing them to close more trials, ensure adoption and prevent customers from churning.

Scalability to match your growth

1000s of companies use Nalpeiron to maximize the revenues from their SaaS, software and hardware with many going from startup to IPO on our platform

20 Years+

Track Record

$1B+

Revenues Protected

300M+

Transactions / Month

99.9%+

Uptime SLA for 10 Years+

Free Trial →

Your Questions Answered

Can I buy Zengain standalone or as a bundle?

Yes you can buy it satndalone or as a part of bundle with Zentitle2.

Which teams and persona in my company use it?

Zengain offers benefits to the whole growth and revenue team. Sales (BDR/SDR/SE) can use it to close new customers; then your customer service and delivery teams can use it to track onboarding and provisioning and finally the CS team use it to manage the rest of the customer journey.

Its also perfect for the growth team to instrument your products in order to optimize the customer journey using engagement and analytics data.

How long does it take to implement?

Our integration options make adding it to your products fast and easy - depending on your deployment model it can take as little as a few hours to integrate. For our SaaS customers it super easy to drop a script into your product in minutes.

How does Zengain compare to Gainsight, Churn zero and Totango customer success products?

Zengain is designed for small to mid-sized teams and as such it's priced more competitively then the competition.

Zengain is unique in that it covers the whole lifecycle of your customer - including Trials/POCs.

This means that the whole growth/revenue team can use it and keep the history of the entire customer journey.

Further, Zengain integrates with your monetization system offering easy ways to control trials and setup customers speeding up the sales cycle.

Does it work with other platforms and our CRM?

Zengain has an extensive API, webhooks and specific integrations with CRMs - including Hubspot and Salesforce - allowing it to work with many other systems.

Zengain also works closely with entitlement management systems, yours or Zentitle, to speed up the delivery process or to help manage trials.

How can I see it in action?