Reactivate - Generate Revenue From Lost Customers and Trials

Reactivate and Restart: Unlock Value from Stalled and Expired SaaS Trials

Don’t let inactive or expired trials become lost opportunities. With Reactivate, your sales team can efficiently identify, reactivate, and restart trials for prospects who didn’t convert the first time, turning cold leads into hot opportunities and maximizing your pipeline’s true potential.

for SaaS, Software and Hardware companies

Actionable Insights & Alerts

Automated Identification: Instantly spot prospects whose trials have expired or who went inactive before making a purchase decision.
Inactivity Insights: Understand exactly when and why users stopped engaging—whether due to distraction, confusion, or unresolved issues.
Targeted Reactivation Playbooks: Deploy tailored strategies for different inactivity scenarios, such as users who never logged in, those who explored only a single feature, or accounts that showed initial interest but fizzled out.
Real-Time Alerts: Receive notifications when a reactivated user returns, allowing for timely, proactive engagement.

actionable insights delivered where you work

Take action to win business

Personalized Messaging: Send relevant, empathetic communications like, “We noticed you didn’t get a chance to try [Key Feature]. Would a quick walkthrough help you get started?”
One-Click Restart: Enable your sales reps to quickly restart trials for qualified prospects, removing friction and giving users another chance to experience your product’s value.
Flexible Extensions: Offer trial extensions or reactivations based on user history to ensure you capture interest before it fades for good.
Historical Engagement Analysis: Leverage past usage data to inform your reactivation approach—know what worked, what didn’t, and what to highlight in your renewed outreach.

Benefits for your sales team

Recover Lost Revenue: Turn expired and inactive trials into new sales opportunities, increasing your conversion rate.
Personalize Every Interaction: Use data-driven insights to tailor your outreach, demonstrating genuine understanding and support.
Accelerate the Sales Cycle: Remove barriers for prospects who need a second look, shortening the path from renewed trial to conversion.
Maximize Pipeline Value: Ensure every lead is fully nurtured, reducing waste and boosting your bottom line.

Why Choose Zengain?

Fast deployment

Start seeing value within minutes

Sales-focused insights

Win more deals and grow existing accounts

Real-time alerts and insights

Take action at exactly the right moment

Data-driven recommendations

Remove guesswork, maximize every opportunity

No training required

Immediate productivity for sales professionals

CRM integration

Enhances, not replaces, your current CRM

AI-powered automation

Eliminate busywork, focus on relationship-building

Multi-team utility

Valuable for sales, growth, CS, product, marketing

Customer Re-Activation

Churn Detection: Instantly identify accounts that have recently cancelled or become inactive, so you can act quickly.
Re-Engagement Campaigns: Launch targeted win-back campaigns based on the customer’s previous usage patterns, feedback, and reasons for leaving.
Personalized Offers: Present tailored incentives, new features, or trial extensions to address churned customers' specific needs and objections.
Seamless Account Reactivation: Allow returning customers to pick up where they left off, with easy access to their historical data, preferences, and settings.
Continuous Monitoring: Track engagement and satisfaction after reactivation to ensure a smooth transition and reduce the risk of repeat churn.

complete visibility into every saas and software trial

Benefits for Your Sales & Success Teams

Boost Customer Lifetime Value: Recover lost revenue by winning back customers who already know your product.
Reduce Acquisition Costs: Re-engage existing contacts rather than starting from scratch with new leads.
Strengthen Brand Loyalty: Show customers you value their business and are committed to continuous improvement.
Drive Sustainable Growth: Turn churn into an opportunity for learning, improvement, and expansion.

Let Zengain give your revenue team the insights and automation they need to win in today’s competitive B2B landscape.

Five modules to cover the whole customer lifecycle

Acquire - convert more Trials into business won
Reactivate - generate revenue from lost customers and trials
Adopt - ensure fast time-to-value when onboarding customers
Retain - stop churn with super-early warnings
Grow - increase revenue from existing accounts

Monetization across the whole SaaS and Software product lifecycle

Provide deep insights to your Sales and Customer Success teams into customer behavior, allowing them to close more trials, ensure adoption and prevent customers from churning.

Scalability to match your growth

1000s of companies use Nalpeiron to maximize the revenues from their SaaS, software and hardware with many going from startup to IPO on our platform

20 Years+

Track Record

$1B+

Revenues Protected

300M+

Transactions / Month

99.9%+

Uptime SLA for 10 Years+

Free Trial →

Your Questions Answered

Can I buy Zengain standalone or as a bundle?

Yes you can buy it satndalone or as a part of bundle with Zentitle2.

Which teams and persona in my company use it?

Zengain offers benefits to the whole growth and revenue team. Sales (BDR/SDR/SE) can use it to close new customers; then your customer service and delivery teams can use it to track onboarding and provisioning and finally the CS team use it to manage the rest of the customer journey.

Its also perfect for the growth team to instrument your products in order to optimize the customer journey using engagement and analytics data.

How long does it take to implement?

Our integration options make adding it to your products fast and easy - depending on your deployment model it can take as little as a few hours to integrate. For our SaaS customers it super easy to drop a script into your product in minutes.

How does Zengain compare to Gainsight, Churn zero and Totango customer success products?

Zengain is designed for small to mid-sized teams and as such it's priced more competitively then the competition.

Zengain is unique in that it covers the whole lifecycle of your customer - including Trials/POCs.

This means that the whole growth/revenue team can use it and keep the history of the entire customer journey.

Further, Zengain integrates with your monetization system offering easy ways to control trials and setup customers speeding up the sales cycle.

Does it work with other platforms and our CRM?

Zengain has an extensive API, webhooks and specific integrations with CRMs - including Hubspot and Salesforce - allowing it to work with many other systems.

Zengain also works closely with entitlement management systems, yours or Zentitle, to speed up the delivery process or to help manage trials.

How can I see it in action?

Contact us using the navigation above and we can give you a 1:1 demo of Zengain, or request a trial to try it for yourself.

Click the "Free Trial" button on the navigation to get started today.